Tag Archives: taxi realities

The End of Mr. Judy

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When it comes to certain passengers, no matter how much they pay you, it’s never enough …

This week’s column for the S.F. Examiner is about an unfortunate aspect of driving a taxi: the unwanted regular.

It’s all fun and games until you realize you’ve been listening to the same passenger moan and complain in the backseat of your taxi for the last… uhhh… two years.

At $2.75 a mile and 55 cents a minute, that may seem like a pretty good load, but what’s the going rate for being a pain sponge?

“It’s never enough,” Late Night Larry tells me. “When it comes to certain passengers, no matter how much they pay you, it’s never enough.”

Outside the Orpheum on Hyde Street, waiting for Miss Saigon to break, I’m leaning against Larry’s cab, complaining about my predicament with a deep-pocketed regular who has become more trouble than he’s worth.

“Did I ever tell you about the Cash Cow?” Larry asks.

The Cash Cow used to call him three to five times a night. The rides were usually long and profitable. But they could also be problematic.

“One night, I’m driving the Cash Cow and his girlfriend up Van Ness. At a red light, they see somebody on the sidewalk and the woman screams, ‘There he is!’ She jumps out of the cab, walks up to the guy and starts pummeling him. Soon, people are gathering around. Somebody calls the cops. Meanwhile, I’m thinking to myself… This just isn’t worth it.”

Later that night, I’m griping to Colin. He mentions the Little Shit, one of his old regulars. This guy just wanted to hang out in the backseat of his cab doing whippets while Colin drove around.

“The Little Shit always called when it was busy, which made it difficult to deal with my other regulars. Even though he paid me whatever I asked for, he wasn’t worth the hassle.”

While it’s comforting to know I’m not the only cab driver to end up with an unwanted regular, I still have to figure out how to get rid of mine: Mr. Judy.

Read the rest here.

Oh, those bad, sleazy taxi medallion owners…

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This discussion with Bradley Tusk, an Uber advisor, about how Airbnb is making mistakes in how they deal with local governments by suing San Francisco over the enforcement of legislation they helped create was somewhat interesting… I was just starting to think this Tusk guy was smart and then he mentions the medallion system and it’s obvious he has no clue how the taxi industry works, just talking out of a hole in his ass.

Tusk may know about tech and VC speculation, but he knows shit about the taxi industry.

Medallion holders are the working class stiffs, you fucking asshole. The owners of the cab companies may be scum, or just ignorant old men, but it’s a sign of the rampant arrogance of Uber to discuss things like taxi medallions with no understanding of them whatsoever. 

As always, tech reporting fails to be real journalism…

Click bait: the new normal:

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When the driving ends, the real slog beings

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It would seem, now that your shift is over, that your work here is done. Soon, you’ll be home in Oakland, lying in bed, reading about the latest atrocities on Facebook. But you don’t have a car anymore. You lost that in the breakup. So you’re at the mercy of public transportation.

And since the first BART train doesn’t hit 24th Street until 4:20 a.m., you gas up at the Chevron where you don’t have to prepay, turn in your cab and wait outside the office smoking with the other drivers, building up a head of steam to make the 30-minute walk to the station.

Read the rest…

“Is This a Lyft or Do I Need to Pay You?”

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Originally appeared on Broke-Ass Stuart’s Goddamn Website

It’s Saturday night. I’m cruising through Hayes Valley, keeping a watchful eye for street hails outside the Jazz Center. On Franklin, a hand goes up, though somewhat feebly. I pull over anyway. A young guy approaches my window.

“Can you take me to Safeway?”

I look in my rearview at traffic approaching. “Of course! Get in!” I take off right before a wave of cars pile up behind me. “Which Safeway you want?”

“The one in the Marina. Do you need the address?”

“No.”

I head up and over the hills, fighting to catch the timed lights. As I descend into the Marina, I get in the right lane to bypass Lombard traffic. Take a left at Bay. Past Fort Mason to Laguna. Pull into the Safeway parking lot and deposit the guy at the front door like a rock star. He thanks me and gets out of the cab.

“Hey! Don’t forget to pay me!” I shout.

“Oh, sorry.” He chuckles. “I’m just so used to Uber and Lyft…”

I laugh along good-naturedly. This happens all the time. Even though I’m driving a bright yellow cab with green checkers on the side. Even though there is a top light that boldly states “TAXI.” Even though numbers and insignias are painted on the doors. Even though the windows have credit card stickers and permits. Even though “SAN FRANCISCO TAXICAB” is written on the side and trunk. And even though there is a taximeter on the dash, a tablet on the headrest of the passenger seat and plaques on the inside of the doors, I go through this farce multiple times a night.

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I make an off-handed comment to the latest case in point that money still needs to exchange hands sometimes…

“That’s why these apps are so great,” the guy tells me earnestly. “They store my payment information. I request a car through my phone and—”

“I know all about them,” I cut him off. Thinking, If Uber and Lyft are so great, why the fuck are you in a taxi? Then it hits me… Uber must be surging and Lyft is no doubt in prime time. When multipliers hit 1.9 or 200 percent, all these loyal rideshare users are suddenly clamoring to get in cabs, where the price is always the same, regardless of demand. (Although during rush hour when everybody wants in my cab, sometimes I think about auctioning off the seats to the highest bidder. But that would be illegal, right?)

“Fare-weather” passengers are a crapshoot. There are those who seem unsure how to behave in a taxi. Like this guy. While others tell me straight up Uber is surging 4.6x and that’s the only reason they’re slumming it in a cab. Some just act like they’re in a rideshare and I have PTSD flashbacks to the ten months I drove for Uber and Lyft before switching to taxi.

As I run the guy’s card through the Square on my iPhone and hand it back, he apologizes again.

“Don’t worry about it,” I tell him. “Happens all the time.”

“Maybe you should consider driving for Uber then.” He laughs.

I’m not sure how to respond. I consider mentioning that cabs have apps too. Flywheel works just like Uber, expect you get a real taxi driver who’s fully insured and licensed. But instead, I mumble something about not wanting to be part of the problem anymore

Whatever. It’s getting late. I’m on my fourth 12-hour shift in a row. And now I’m in the Marina. During surge. Unless I bug out, I’ll end up on Union, getting flagged by seven bros who want to ride in my cab all at once (“we’ll tip you”) or a pack of girls heading to the Mission, commandeering my stereo and screaming at each other the whole way down Gough.

On occasions like these, I remember what Late-Night Larry once told me: “You’re a night cabbie! It’s your job to make sure people have fun.”

As I pull out of the parking lot and head down Laguna to Chestnut, I groan and join the party.