Tag Archives: driving for hire

The App Is Watching You

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Wheels in the Head: Ridesharing as Monitored Performance

Ridesharing services offer on-demand rides much like taxicabs, but distinguish themselves from cabs by emphasizing the friendly, social aspect of the in-car interaction. Crucial to the ability of these companies to distinguish themselves from cabs has been the insertion of smartphones as “social interfaces” between drivers and passengers, restructuring social interaction through an allegorithm the productive co-deployment of a socially relevant allegorical script and a software-mediated algorithm). Much of the affective labor of ridesharing drivers consists in maintaining this affective framing and internalizing the logic by which their performances are monitored. In this article the writings of three ridesharing drivers will be drawn on to illustrate the ways drivers develop and evaluate their own performances as ridesharing drivers.

This scholarly article in Surveillance and Society (available as a free PDF) by Donald Nathan Anderson explores the “social interface” as part of driving for Uber and Lyft, and how the companies utilize algorithms to remotely monitor – and ultimately control – the behaviors of drivers and passengers.

The author references the first two issues of Behind the Wheel, as well as early I Drive SF blog posts, to elucidate the Uber/Lyft experience from a driver’s perspective.

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Talking Taxi and Getting Higher – A Radio Interview

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AUDIO: On Dec. 1, 2016, I was a guest on the Getting Higher Radio podcast, hosted by AJ Cook and Jon Foreman. We had a rowdy conversation about taxis, drugs, politics and life in San Francisco.


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Write-up in Adweek on “Lively” I Drive SF Column

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FishbowlNY wrote about my S.F. Examiner column and experiences driving for hire, calling I Drive SF a “lively column.”

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Check it out here.

From Uber and Lyft to Taxi: A Video Interview

VIDEO: After John Han gets the the camera situated for this interview with me behind the wheel of a cab, a man hails us for a ride. John keeps the camera rolling as I drive the passenger to the Civic Center BART. Turns out, the guy is an insurance broker and offers some insight into the “insurance question” that continues to plague Uber and Lyft drivers.

From there, the interview covers my transition from Uber/Lyft driver to taxi driver.

This interview is an outtake from John Han’s documentary “Driving for Hire,” which can be found here.

Driving for Hire and the Illusion of Safety

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Originally posted on Broke-Ass Stuart’s Goddamn Website

 

Yeah, yeah, yeah… I know what you’re thinking.  Another stupid taxi article.  Who gives a shit, right?  Cab drivers are all assholes.  They won’t take you to the Sunset or Richmond districts.  So fuck them. They refuse to accept credit cards.  Rotten scumbags.  What about their smelly cabs?  The horrible driving?  Not speaking English?  The way they never show up when you call?  Taxis are despicable and obsolete.  They should go the way of the VCR, the rotary phone and the typewriter.  The sooner the entire corrupt industry dies, the better.  Am I right?  Or am I right?

Well, it seems criminals couldn’t agree more.

Last week, a fellow National cab driver was assaulted on Market Street.  It happened around midnight. The assailant didn’t even ask for money, just started wailing on the driver’s head with a padlock.  When the guy realized robbing a cab wasn’t as easy as he thought, he ran into the Civic Center BART station and disappeared.

A couple local news outlets picked up the story.  Both reports connected this assault to another incident two months ago in Daly City, where a cab driver was attacked by a passenger who refused to pay the fare.

On Sunday, a DeSoto cab driver faced a similar situation.  After taking two guys from the Mission to Oakland, they refused to pay.  When the driver insisted, they beat him up.  And then stole his cab.  He spent nine hours in the hospital.

Last Saturday, two guys punched and robbed a Daly City taxi driver.

In each of these cases, the on-board cameras recorded the attacks and captured images of the assailants, but no arrests have been made.

As a new cab driver, I adhere to the principle that taxi driving is an inclusive public service, even though maintaining an open door policy exposes me to certain occupational hazards.  I know the chances of getting robbed or attacked are slim, but the fear still lurks deep in the recesses of my lizard brain.

In taxi school, they tell you personal safety comes first.  If you get a bad feeling about a potential fare, trust your instinct and drive away.  Since you only have a few seconds to evaluate possible danger, the ocular pat down is inherently flawed.

Now that I’ve been driving a few months, I’m more concerned with passengers jamming me up with multiple stops and special requests, like hitting the Jack-in-the Box drive-thru at 2am.  But I still get the heebie-jeebies on some rides.

One of the arguments for Uber and Lyft is they’re safer than taxis because the technology connecting drivers and passengers reduces anonymity.  While it’s true that when I was driving for Uber and Lyft I never worried about dangerous passengers—beyond pukers or overly entitled douchebags—I only dealt with one segment of the city’s population.  Peer-to-peer economies are exclusionary by definition. Unlike taxis, which are a public utility like buses, rideshare services only cater to people who use smart phones and credit cards and don’t mind their activity being tracked by a private company.

Even though most criminal activity that occurs in Uber cars is directed at passengers, what with the multitude of rapes and assaults, including the latest attempt by an Uber driver to burglarize the house of a woman he’d just dropped off at the airport, Uber drivers occasionally get attacked too.

A few weeks ago a cop berated an Uber driver in New York.  Multiple news outlets across the country picked up the story.  Due to the national outrage, the officer was suspended, stripped of his badge and demoted.

Meanwhile, there have been reports of active Uber accounts being sold on the black market for as little as one dollar.

So perhaps the greatest occupational hazard of driving a cab isn’t violent passengers.  Maybe it’s the general apathy of the public towards cab driving.  Cause, you know, who gives a damn about taxis and their filthy drivers?