Tag Archives: bad passengers

The End of Mr. Judy

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When it comes to certain passengers, no matter how much they pay you, it’s never enough …

This week’s column for the S.F. Examiner is about an unfortunate aspect of driving a taxi: the unwanted regular.

It’s all fun and games until you realize you’ve been listening to the same passenger moan and complain in the backseat of your taxi for the last… uhhh… two years.

At $2.75 a mile and 55 cents a minute, that may seem like a pretty good load, but what’s the going rate for being a pain sponge?

“It’s never enough,” Late Night Larry tells me. “When it comes to certain passengers, no matter how much they pay you, it’s never enough.”

Outside the Orpheum on Hyde Street, waiting for Miss Saigon to break, I’m leaning against Larry’s cab, complaining about my predicament with a deep-pocketed regular who has become more trouble than he’s worth.

“Did I ever tell you about the Cash Cow?” Larry asks.

The Cash Cow used to call him three to five times a night. The rides were usually long and profitable. But they could also be problematic.

“One night, I’m driving the Cash Cow and his girlfriend up Van Ness. At a red light, they see somebody on the sidewalk and the woman screams, ‘There he is!’ She jumps out of the cab, walks up to the guy and starts pummeling him. Soon, people are gathering around. Somebody calls the cops. Meanwhile, I’m thinking to myself… This just isn’t worth it.”

Later that night, I’m griping to Colin. He mentions the Little Shit, one of his old regulars. This guy just wanted to hang out in the backseat of his cab doing whippets while Colin drove around.

“The Little Shit always called when it was busy, which made it difficult to deal with my other regulars. Even though he paid me whatever I asked for, he wasn’t worth the hassle.”

While it’s comforting to know I’m not the only cab driver to end up with an unwanted regular, I still have to figure out how to get rid of mine: Mr. Judy.

Read the rest here.

Girl on the Run

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I knew she was going to run.

From the start of the ride, I could tell right away something wasn’t right. But that didn’t prevent me from offering her the same quality service I provide paying customers …

Need a phone charger? Sure.

Oh, you have an Android. Hold on. Let me arrange my cables here …

Warm enough? Yeah, it’s freezing out there tonight. That wind is brutal.

While the Brian Eno in the CD player is most likely not her preferred jam, when accommodating passengers, paying or otherwise, you have to draw the line somewhere. Besides, it’s a perfect night for Eno …

Read the rest here.

[photo by Christian Lewis]

White Privilege and the Rise of Uber and Lyft

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From my latest jeremiad:

The Children are Running the Nursery

Only a person with boundless privilege would expect their own personal driver to come to their exact location (however erratically), and wait there for an indeterminate time, regardless of how much it may inconvenience the driver or other drivers on the road, since they’re most likely double-parked, until the whim strikes him or her to mosey on down and get into the vehicle they requested.

Only a spoiled brat who’s had mommy and daddy wiping their asses their entire lives would lord a draconian rating system, that’s completely arbitrary, over another human being, like a manacle around their neck, to make sure their needs are properly serviced in a timely fashion, and in a way that fully pleases them… otherwise, it’s one less star.

Only someone with absolutely no sense of personal responsibility would pay someone to resolve their problems at highest standards, but at the lowest cost possible, and not even once consider the possibility the deal they’re getting is negatively impacting the one performing said task.

And yet, these are the new city-dwellers who’ve taken over San Francisco…

Read the entire article…