Tag Archives: shitty lyft drivers

The Scourge of the Surge

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You can always tell when Uber and Lyft are surging: the cars bearing their trade dress begin racing through the streets and driving even more erratically than usual.

It’s all part of the process. As demand spikes and dynamic pricing kicks in, Uber/Lyft drivers are desperate to take advantage of the higher rates, as well as complete more rides to earn power bonuses and incentives.

Driving for Uber and Lyft is like playing a video game. The more rides you give, the more money you make. Obviously. But during peak times, rides are worth even more. Get enough of them and you can double your earnings.

During rush hour, though, you can only move so fast. So when last call rolls around, the empty streets provide a perfect opportunity for drivers to chase the surge. And that’s when things get out of control.


Read the rest here.

Uber/Lyft Drivers Behaving Badly: Blocking Traffic

VIDEO: In this first video, we have an Uber/Lyft driver doubleparked on Van Ness Ave (Hwy 101) waiting for his passenger to arrive. Nothing new there, but this driver is next to a massive open parking space, in which two Priuses could fit. Why doesn’t he pull to the curb instead of inconveniencing other drivers? Because what they’re doing is obviously more important than what anyone else needs to do.

In this second video, the passenger has finally arrived and gets into the backseat, but the driver continues to block traffic, obviously screwing around with the GPS. Since they’ve already been blocking a lane of traffic on one of the most congested streets in the city for several minutes, why stop now? As anyone who drives in San Francisco knows, that’s the Uber/Lyft way. You’re just not a true Uber/Lyft driver unless you’re inconveniencing as many people as possible while doing your “job.”

While the Prius in this third video looks identical to the previous one, it’s actually a second Uber/Lyft driver following in their equally inept footsteps. Except this one has pulled slightly into the open parking space. Not enough to actually allow vehicles access that lane of traffic – again, on Van Ness, a major artery in the city – but you know… I guess it’s the thought that counts.

All this happened within a few minutes, after I’d grabbed a coffee at the Philz on Van Ness, between Turk and Eddy.

When I Was a Newbie

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My last two columns for the S.F. Examiner were interconnected, published in two parts.

The first installment, published last week, describes a ride with two ladies who, when I tell them I’ve only been driving for three years, start calling me a “newb” and offering ridiculous advice on how to become a good horrible cab driver.

“You shouldn’t be so nice, newb,” one of the women says.

“You’re never going to make it as a cab driver with that attitude,” says the other.

Their joint laughter is cut short when I turn left onto Hyde.

“This is us over here on the right.”

I hit the hazards and the overhead light.

“I only have a credit card,” the second woman tells me.

“That’s perfectly fine,” I say, inserting the Square reader into my phone.

“Come on newb!” snaps the first woman. “You’re supposed to say your card reader is broken.”

Yeah, they were drunk and having a laugh, but, in part two, published this week, I write about how the old “cabbie ways,” as glorified by these ladies in jest, are what led to rise of Uber and Lyft. And how, when I actually was a “newb” – that is, a hapless Lyft driver – most of my passengers told me they’d started using these new ride-hail options because of all their bad experiences with taxis in the past…

… most of my passengers had these nightmare experiences dealing with The City’s taxi service that mirrored the ladies’ acerbic suggestions: not accepting credit cards, refusing non-airport rides, talking on the phone incessantly and freaking out if you questioned their route.

It seemed like you weren’t a real San Franciscan unless you had a handful of horror stories about taking taxis. People talked about missing flights, losing jobs, getting stuck in the rain and practically left for dead.

My Lyft passengers were so thrilled to have a ride they didn’t care that I barely knew how to get around. (Or refused to attach that hideous pink mustache to the grill of my Jetta.)

Of course, while Lyft and Uber may have solved some of these problems by busting up the taxi industry’s monopoly and in the process forcing out the bad apples who were only able to thrive in a field without competition that capitalized on the public’s desperate need for transportation, a new breed of sleazy operators was unleashed: Uber/Lyft drivers.

But more on that disreputable lot next week…

[photo by Christian Lewis]